Customer Service

Questions:

How to Buy?

Shipping Policy

Our Inventory

Tracking your Order

How to Contact Us:

Email:  [email protected]

Our Hours: Monday to Friday 9am - 5pm (ET)

 Saturdays and Sundays (Closed)



 

 

1 - How to Buy?

 

It's very easy to buy at Muscle Designers! Following are the 5 simple steps to complete your order.

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Choose the product and click "ADD TO CART"

We have more then 5 thousand products with multiples sizes and flavors. Choose yours and set the quantity desired, then click the Button ADD TO CART.

In Shopping Cart Click "PROCEED TO CHECKOUT"

The shopping cart is the ideal place to verify if all your products are as you desired. In this page you can simulate the shipping cost and add coupons (if you have any). Before you proceed to checkout you can check the final amount of your order.

 Register

In this page you get to complete your registration (if you are new to the site). Fill out the Register Form, if you are new here, or tell us your email, if you already is a customer.

 Choose shipping method and how to pay

Choose how do you want your order shipped. We do use USPS to ship all the orders, and we ship WorldWide. We have contract with AMAZON Pay to process the payments, and your Credit/Debit Card.

 That is it! Last step, receive your product.

Now you just have to wait your product. We send emails with all the necessary info to you track your package at our website or at USPS's website.

 

 

2 - Shipping Policy:

      The time frame to delivery of the products depends on destination, shipping method and payment choice. We ship the order in 3 business days after the payment approved.

      Warning: The delivery time should be counted after shipped.

      It's possible to check the estimated delivery dates, just accessing your Muscle Designers's account and checking the order's info. Also, the customer can check the delivery updates at USPS's Website after the product have been shipped.

      Muscle Designers is not responsible by any delivery delay caused by USPS or others not related to Muscle Designers.

 

3 - Our Inventory:

      Our inventory is located in the USA. Today we have available more then 5 thousand products of more than 250 brands.

      If an product is not available in our stock, we contact the customer by email to inform him the possible delay on his order. The customer have the options of accept the delay or cancel the order.

 

 4 - Tracking your Order:

      All orders completed at Muscle Designers's website can have your status tracked after shipped. To do so, the customer need to Login on his account and verify his order.

      The tracking number will be available 1 business day after shipping. We also send email with the tracking number to the customer as soon we have the information available.